Help Center

Help Center

About Company

file  What is Promotion.com?

file  Do you have any physical locations?

file  Is it safe to order online from Promotion.com?

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About Product

file  Do You Sell [...PRODUCT...]?

file  How do you ensure the quality of the products?

file  Where do I find more information about product features?

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About Ordering

file  How do I cancel my order?

file  What does my order status mean?

file  How to change or add to an existing order?

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About Account

file  How to register an account?  

file  How can I see  Account History?

file  How do I change my account information?

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About Paying

file  What kinds of payment do you accept?

file  Can I pay COD - cash on delivery?

file  When the payment page displays an error, what should I do?

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About Shipping

  How can I track my order?

  How long does it take to deliver the goods?

  Why does my tracking show "Not Found"?

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About Returns

  What if my merchandise arrives damaged?

  Does Promotion.com offer a warranty?

  Can I return something if I don't like it?

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